Privacy Policy

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Effective Date: [25-04-2025]

Welcome to Punna Travels. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our self-drive car rental services in Kukatpally, Hyderabad.

1. Information We Collect

When you use our services, we may collect the following information:

Personal Information: Name, phone number, email address, residential address, driver’s license number, and Aadhar/passport ID (for verification).
Payment Information: Credit/debit card details, UPI IDs, or bank account details used during bookings.
Vehicle Usage Data: GPS location, trip duration, fuel usage, and vehicle performance (if GPS-enabled).
Device Data: IP address, browser type, device type when using our website or app.

2. How We Use Your Information

We use your information to:

Verify your identity and eligibility for self-drive rentals.
Process your bookings and payments securely.
Ensure vehicle safety and manage trip history.
Send booking confirmations, reminders, and customer support responses.
Improve our services and prevent fraud or misuse.

3. Sharing Your Information

We do not sell your personal information. However, we may share data:

With government or law enforcement agencies when required by law.
With our trusted third-party service providers (e.g., payment processors, insurance providers).
With vehicle recovery agents in case of theft, accident, or overdue return.